Privacy Policy

Last Updated: September 6, 2026

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Email address
Restaurant or business name
Contact information
Information submitted through contact forms or questionnaires
Information you provide when purchasing or requesting a marketing audit or other service
Marketing or business information you choose to share with us

If you purchase a service, payment information may be processed by a third-party payment provider. Restaurant Media Lab does not necessarily receive or store your complete payment card information.

We may also automatically collect certain information about your use of our website, such as your browser type, device type, IP address, pages visited, referring website, and interactions with the site.

2. How We Use Your Information

We may use the information we collect to:

Provide requested resources, including the Restaurant Marketing Checklist
Respond to questions and inquiries
Provide marketing audits and other services
Process purchases and transactions
Communicate with you about your purchase or requested service
Send marketing emails, tips, resources, or information about Restaurant Media Lab where permitted by law
Improve our website, services, and marketing
Understand how visitors use our website
Maintain the security and functionality of our website
Comply with applicable legal obligations

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.

3. Marketing Platform Access

Customers purchasing certain services, including a Premium Marketing Audit, may choose to grant Restaurant Media Lab access to third-party marketing platforms, such as advertising, analytics, email, SMS, or other business accounts.

We use this access only as reasonably necessary to perform the services requested by the customer.

Customers should grant access using the platform's authorized user, partner, or permission features whenever available. We do not ask customers to send account passwords by email or through website forms.

Customers remain responsible for managing and revoking access to their accounts.

4. Cookies and Analytics

Our website may use cookies and similar technologies to operate the website, understand visitor behavior, measure website performance, and improve our marketing.

We may use third-party analytics or advertising services that collect information about interactions with our website in accordance with their own privacy policies.

Depending on your location and applicable law, you may have options to manage or decline certain cookies through your browser or available website privacy settings.

5. Your Information

Depending on where you live, you may have rights regarding your personal information, including requesting access, correction, or deletion. Contact us if you would like to make a privacy-related request.